ValueRisePro (“we”, “our”, “us”) is committed to protecting your privacy and ensuring transparency in how we handle personal information. This policy describes how we collect, use, and safeguard your data in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada and the General Data Protection Regulation (GDPR) of the European Union. Last updated: 10 Oct 2025.
We collect information directly from users when they register, subscribe to our courses, or contact our team. The collected data may include your name, email address, billing details, and company affiliation. We also gather limited technical data such as IP addresses, browser versions, and session activity to ensure security and performance.
Personal data is processed to deliver services, manage user accounts, process transactions, provide customer support, and issue course certifications. Aggregated, anonymized data may also be used to improve our educational content and website functionality.
Our processing of personal information relies on: (a) the performance of a contract with you, (b) your explicit consent for communication, (c) compliance with legal obligations, and (d) legitimate interests in maintaining secure, efficient educational services.
Under the GDPR, users from the European Economic Area (EEA) and the United Kingdom are entitled to specific rights, including:
To exercise these rights, contact our Data Protection Officer at privacy@valuerisepro.com. We respond within 30 days as required by law.
We use essential cookies for secure authentication and performance analytics. Non-essential cookies are used only with user consent. You may disable cookies through your browser settings or adjust preferences in our cookie control banner.
Your information is retained only as long as necessary for the purposes described above or as required by law. Data related to certification and billing may be retained for up to seven years to meet legal requirements. Afterward, data is securely deleted or anonymized.
We may share limited personal information with service providers such as cloud hosts, payment processors, and analytics partners. When data is transferred outside Canada or the EEA, appropriate safeguards such as Standard Contractual Clauses are applied.
We employ encryption, firewalls, and access control systems to protect your data. Our personnel are trained in privacy best practices and subject to strict confidentiality obligations.
Our programs are intended for adults aged 18 and above. We do not knowingly collect information from minors. If you believe a child has provided personal data, please contact us for immediate deletion.
We may update this policy periodically to reflect changes in law or service operations. Any significant updates will be communicated directly to users.
For privacy inquiries, contact our Data Protection Officer at privacy@valuerisepro.com.
